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#MentalHealthAwarenessWeek

We’re proud to support the Mental Health Foundation this Mental Health Awareness Week – 13 to 19 May. Join in and help to create a world with good mental health for all.
 
This year’s theme is movement: moving more for our mental health. Get involved by finding and sharing your moments for movement this Mental Health Awareness Week.
 
Find out more: mentalhealth.org.uk/mhaw
 

Published on 14th May 2024

Tell us what you think - new appointment system

We would like feedback from our patients around our new appointment system.

Please use the link below to let us know if you were able to get to see the person you wanted to at your last appointment.

Take the survey


Published on 10th May 2024

Eid pic

Wishing all our staff, patients and those celebrating a Happy Eid! 💙


Published on 10th Apr 2024

Repeat prescriptions

We have had some feedback from patients through Healthwatch about repeat prescriptions and the confusion about repeat ordering online. Repeat prescriptions can be ordered electronically through systmone online or your NHS App. You shouldn’t use Anima for normal repeat ordering, but can ask questions about medications through Anima. More information can be found here Prescriptions - City Practice (clovercitypractice.co.uk)

If you do not wish your repeat prescription to go to your usual nominated pharmacy, please ask for it be issued to the pharmacy you wish, or for it not to be nominated at all. By not nominating you can go to any pharmacy. This is helpful if your item is in low stock. If you don’t nominate a pharmacy please ask for a barcode to help the pharmacy you attend to find your prescription. If there are any issues with prescriptions being lost in the system we can provide a barcode to help the pharmacy find them.


Published on 12th Mar 2024

Answers to some of your questions about the new appointment system

We have made changes to the way you book an appointment. The aim is to make it easier to get an appointment and to do away with the 8.30am rush for appointments which is neither fair or clinically appropriate.

Now, to get an appointment a team of clinicians will go through your symptoms and will make sure you get the help you need as fast as possible.

We have been asking for feedback from patients to make sure that this new approach is meeting your needs.

Here are answers to some of the frequently asked questions we have received from patients about this new system.


Published on 5th Mar 2024

Staying safe with diabetes during Ramadan

If you're living with type 1 or type 2 diabetes and plan to fast during the holy month of Ramadan, this free online course will help you to prepare and support you to stay healthy and manage your diabetes safely during this time.

Diabetes UK also has lots of really helpful information on their website to support you during Ramadan (available in Urdu, Bengali, Arabic and English).

Anyone experiencing diabetes-related complications should seek urgent medical advice when they need it.


Published on 5th Mar 2024